Public administration is defined by academia as the implementation of government policy, but a more common view is that it is the management of pubic resources.

During my approximately 30 combined years with the Navy and USDA I managed a variety of public assets in order to implement government policies while maintaining compliance with the Code of Federal Regulations (CFRs), Federal Statues and UCMJ. Here is a brief summary of some of my experience:

Full description of my duties, experience, knowledge and skills:

United States Department of Agriculture – Supervisory Phyisical Scientist

During my 10 years with the USDA I worked for the Federal Grain Inspection Service operating and managing various cereal chemistry laboratories. These were world-class analytical Chemistry Labs that maintained the highest standards. This was essential because these labs were used to establish reference standards and to calibrate equipment used at USDA field office in every state and port of export in the United States. The equipment in these offices was used to certify grain quality for both the domestic and international markets.

As the supervisory physical scientist in charge of these labs I was responsible for making sure the lab techs operated these labs in compliance with established standards and best practice. I supervised the participation of these labs in collaborative studies with government labs, industry labs and international labs.

I managed the supply chain for the equipment and supplies needed to operate these labs, maintained and upgrade lab equipment and maintain and upgrade the facilities were these labs operate. I was part of the design team overseeing the construction of our new building. I was responsible for providing guidance on facility capacity requirements to meet the operational needs of these labs. Conducted site visit to make sure construction was staying on schedule and verify that construction specifications were being meet.

I Reviewed Public Bid Requests for completeness and meeting operational needs before publication; was responsible for enforcing compliance with all CFR regulations as well as reviewing proposed changes before being promulgated using the Federal Registrar for public comment; and facilitated familiarization with the operations of these labs for our domestic and international students and visitors by escorting them through our operations and arranging presentations from lab techs on how each lab operated.

Practice Manager – Naperville Dental Practice

For over 25 years I have been the Practice Manager for downtown Naperville dental office.

I am responsible for maximizing office productivity by vigilant supervision of scheduling appointments for patients in conjunction with scheduled employee hours. Conduct open position searches, carry out interviews, and make hiring decision of new employees. Manage employee development using available training opportunities through seminars, conventions and online courses. Utilize performance reviews to determine training needs and schedule required employee training to insure continuation of licensing and certifications. Facilitate morning meetings to coordination patient care and work flow for the day. Establish patient care protocols and flow charts. Supervise patient insurance claims and monitor patient care.  Recommend new services that would enhance quality of patient care. Administer payroll and accounts payable; manage accounts receivable, monitor collections activities and determine what if any collections actions must be taken. Review production and account aging reports. Use production and patient data to produce reports on sources of practice growth and develop metrics to ascertain effectiveness and success

Maintain currency with City, State and Federal regulation that apply to the Healthcare Industry and do site surveys to make sure the office is in compliance with these regulations. Established policies and best practices that guaranteed compliance with HHS HIPAA regulations and verified all software is certified compliant. Reviewed employee training and verify that required training and education has been completed to maintain licenses, accreditations and certifications as well as regulatory mandated training in radiography, infection control, waste disposal, and proper use of protective equipment.  Developed action plan to address any deficiencies.  Implemented policies and procedures to assure and document compliance with government regulation on seeking and hiring of new employees.  Establish office guidelines that provide a safe, pleasant and accommodating atmosphere when practical as well as compliance with EO and sexual harassment regulation.

Surveyed grounds, buildings and equipment determining maintenance & repair needs. Advised on Health Care Facilities remodel and expansion plans. Negotiated, managed and supervised contractors for facilities and ground work at two locations. Periodically inspect facilities making sure hazardous materials and waste are properly stored and handled, as well as verify compliance with all fire safety requirements. Designed and deployed office alarm and video surveillance system providing for facility monitoring and security. Designed and installed computer network infrastructure, manage security, backups and protocols used. Designed & implemented Websites, established hosting services, selected URL & register, register websites with search engines (SEO), create & execute website promotion. Manage and setup Social Media Pages.